Pinokio Theatre in Łódź Accessibility Statement

Pinokio Theatre in Łódź is committed to ensuring the accessibility of its website in accordance with the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities.

This accessibility statement applies to the website https://www.teatrpinokio.pl/.

  • Website publication date: March 22, 2010
  • Date of last significant update: 2025-11-03

Digital Accessibility Status

This website is partially compliant with the annex to the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities. Full adaptation of the website to legal requirements is an ongoing process, implemented based on internal tests and feedback from users.

Available Content

The website has a built-in accessibility menu module, facilitating access to its resources. The module is located in a visible place and is marked with a universal, common symbol for this type of marking – a blue circle with a white graphic depicting a person in a wheelchair inside.

Within the module, the following are possible:

  • change contrast in two levels, disable colors, invert colors
  • contrast highlighting of all active links
  • change font size in 4 levels
  • increase letter spacing and line spacing
  • stop running animations
  • adapt text to a dyslexia-friendly shape and increase font readability
  • use a guiding overlay to facilitate reading, enlarge the cursor, and enable a content reading guide
  • enable tooltips for reading description texts and alternative texts
  • increase line spacing – 3 levels
  • change text alignment (left, right, center), justify
  • color saturation

Preparation of the accessibility statement

  • Date of statement preparation: December 20, 2021
  • Date of last statement review: March 23, 2024

We prepared the statement based on self-assessment using the Checklist for testing 2024-03-04 digital accessibility of websites v. 2.2 (docx, 0.12MB)

Feedback and contact details

You can report all digital accessibility issues of this website to Kacper Biniek, Accessibility Coordinator at Pinokio Theatre in Łódź, phone: +48 609 734 901 (phone, SMS, WhatsApp), e-mail: k.biniek@teatrpinokio.pl

Everyone has the right to request the digital accessibility of this website or its elements.

When submitting such a request, please provide:

  • your first and last name,
  • your contact details (e.g., phone number, email),
  • the exact website address where the digitally inaccessible element or content is located,
  • a description of the problem and what solution would be most convenient for you.

We will respond to your report as soon as possible, no later than 7 days from its receipt.

If this deadline is too short for us, we will inform you. In this information, we will provide a new deadline by which we will correct the errors you reported or prepare the information in an alternative way. This new deadline will not be longer than 2 months.

If we are unable to ensure the digital accessibility of the website or content indicated in your request, we will offer you access to them in an alternative way.

Handling accessibility requests and complaints

If, in response to your request for digital accessibility, we refuse to provide the digital accessibility you requested, and you disagree with this refusal, you have the right to file a complaint.

You also have the right to file a complaint if you do not agree to use the alternative access method we offered you in response to your request for digital accessibility.

Any complaint should be submitted by mail or email to the management of our Theatre:

  • Deputy Director Dr. Patrycja Terciak-Wilk
  • Address: ul. Sienkiewicza 75/77 90-057 Łódź,
  • E-mail: p.terciak@teatrpinokio.pl

Information available on the government portal gov.pl may be helpful.

You can also inform the Commissioner for Human Rights about this situation and ask for intervention on your behalf.

Architectural accessibility

Pinokio Theatre
ul. Sienkiewicza 75/77
90-057 Łódź

Access to the Theatre building

The easiest way to reach the entrance of the Theatre building is from ul. Sienkiewicza 75/77.
The Theatre can be reached independently or by public transport.

Easy access is possible:

  • By bus line 57, stop: Sienkiewicza – Roosevelt’a. Stops in both directions are located on both sides of Sienkiewicza Street, approximately 100 meters from the Theatre. Landmarks: Roosevelt Street and St. John’s Church. A pedestrian crossing is located approximately 50 meters from the stop.
  • By tram lines at the Sienkiewicza – Piłsudskiego stop no. 8, no. 10A, no. 10B, no. 12, no. 14, no. 18. Head north on Sienkiewicza Street (landmarks: a glass, blue bank skyscraper, Roosevelt Street, and St. John’s Church). The Theatre building is located approximately 400 meters from the tram stop on the left side of Sienkiewicza Street.

You can request assistance for getting to the Theatre from the nearest bus and tram stops. You can contact Kacper Biniek, Accessibility Coordinator.

Parking

  • You can use a parking space. We have designated 2 spaces for people with disabilities in the parking lot. Remember to take your parking card and place it behind the windshield.
  • Parking spaces are painted blue and properly marked.
  • The distance from the parking space to the building entrance is approximately 50 meters.
  • Parking is free in the public zone.
  • The parking lot is in a straight line from the Theatre entrance.

Assistance dog

You can come with an assistance dog or a guide dog. Remember to bring the assistance dog certificate and vaccination certificate.

Building entrance

  • The building entrance is approximately 60 meters from the street.
  • The entrance is at sidewalk level. There are no obstacles for wheelchair access.
  • You must open the door manually.
  • The width of the entrance door is 120 cm.
  • They open outwards.
  • Opening the door requires significant force.
  • The door has a comfortable and ergonomic handle.
  • The doors are transparent and not contrastingly marked.
  • Before events, the entrance doors are indicated by a colorful A-frame sign with a black arrow placed on the sidewalk.

Space behind the entrance

  • The entrance is at ground level. The area in front of the entrance is paved with cobblestones and slabs.
  • The space is usually quiet and calm.
  • The room is well lit.
  • The box office is to the left of the entrance, behind the elevator.
  • The box office is equipped with an induction loop.
  • To the left of the elevator is the porter’s lodge.
  • The counters at the box office and porter’s lodge are lowered, allowing wheelchair users to approach them.

Horizontal routes

  • The rooms are located on the ground floor and 3 upper floors.
  • All corridors are accessible.

Vertical routes

You can use the elevators.

Elevator

  • Elevator doors open automatically.
  • The door width is a minimum of 90 centimeters.
  • Elevators are located within the building.
  • One elevator is to the right of the porter’s lodge and to the left of the box office, a second elevator is inside the building (next to the shop and café “Pan tu nie stał”), and a third freight elevator is located backstage.
  • Control buttons have descriptions in Braille.
  • Control buttons have large markings.
  • The first and second elevators have voice announcements.

Rooms

  • All rooms are accessible for wheelchair users.
  • The building has a dedicated family room with a changing table for babies and an armchair for parents.
  • On the first floor, there is a quiet room called the “Peace Room,” which can be accessed by both stairs and elevator. Every element of it was designed by a group of children and young people on the autism spectrum. It contains: a sofa with detachable sensory elements, a bed with colorful blankets and pillows, two large beanbags, a cabinet with art supplies and books, noise-canceling headphones, a speaker, a small wheeled table, and soft carpets. One of the walls is decorated with wallpaper depicting the sea. A wooden container filled with sand and shells is attached to it.

Bathroom

  • There is a toilet accessible for people with disabilities in the building.
  • There are 2 toilets in the building: on the ground floor behind the doors next to the box office and on the 2nd floor next to the Small Hall. Each of these toilets is equipped with a comfort bed (a changing bed for adults).
  • The doors open outwards.
  • There are no obstacles for wheelchair access to the bathroom.
  • The toilet has a changing table for adults.
  • A call cord for assistance is installed in the toilet.
  • Handrails are installed on the walls.
  • The maneuvering space is 120 centimeters.
  • The grab bar is on the right side of the toilet.

Lighting

The space in the building is adequately lit, in accordance with standard PN-EN 12464-1:2012.

The light inside the building does not dazzle event participants and does not cause glare.

Inside the building, diffused light is used, with appropriate covers for light sources, and light directed so as not to shine directly into the eyes of participants.

Contrast

Inside the building, color contrast is provided for walls, floors, and doors.

Sensory conditions

The space where the event takes place is sensory-friendly. The specifics of a theater, however, allow for the possibility of noise in the form of loud music and intense spotlighting. During events, there are also many people – audiences of various ages – in the theater spaces.

Communication and information accessibility

  • Selected performances are enhanced with simultaneous audiodescription and Polish Sign Language translation. Audiodescription involves a verbal description of what is happening on stage. The Theatre provides receivers for audiodescription. To use them during performances indicated in the repertoire, receivers must be collected from the cloakroom before the show.
  • You can report the need to enhance a given performance with audiodescription or Polish Sign Language translation to Kacper Biniek, Accessibility Coordinator.
  • The building is equipped with an induction loop system: a workstation loop: at the box office and cloakroom, a portable (suitcase) loop: in the workshop room and rehearsal room, a neck loop: 2 pieces (dedicated to the Main and Small Stage), a perimeter loop: in the foyer in front of the Main and Small Stage, as well as in the auditoriums of the Main and Small Stage.
  • The building is equipped with the ToTuPoint navigation and information system: at the corner of the building, in front of the main entrance to the building, in front of the two entrances to the Main Hall, between the box office and the cloakroom, in the corridor with toilets on the ground floor, at the elevator entrance on the ground floor, at the elevator entrance on the first floor, at the secretariat, at the quiet room, at the elevator entrance on the second floor, at the workshop, at the elevator entrance on the third floor.
  • Audience service staff provide assistance to people with various disabilities. They provide necessary information regarding the location of individual rooms.
  • Information about our activities in easy-to-read text (ETR)

PINOKIO-THEATRE-IN-LODZ-ETR-27.03.2025.Download

Information about our activities in Polish Sign Language (PJM)
https://www.youtube.com/watch?v=7uGK_Wah9Zs

Theatre Mission
Theatre-Mission

Current accessibility report
2025-03-28_accessibility-report-GUS

Checklist
Checklist_for_digital_accessibility_testing_of_websites_-_version_22-3-1